My orders

How do I find my order number?

A confirmation email has been sent to the email address you used to place your order.Feel free to check your spam and wait a few minutes after placing your order.

You can access your order history by logging into your account. If you have not created an account, you can do so by using the email address with which you placed your order.

How do I cancel or change my order?

If you wish to change or cancel your order, please email us within 24 hours. Our team does its best to process and ship your orders as quickly as possible, it is likely that we cannot cancel or modify your order.

Custom creations cannot be modified or cancelled.

How do I change my shipping address?

If you wish to change your delivery address, please send us an e-mail within 24 hours.

Our team does its best to ship your order as quickly as possible, it is likely that we cannot change your shipping address. Once the shipment has been processed, please feel free to contact the carrier directly.

How do I track my order?

Login to your account to track the status of your order. If you do not have an account, you can create one using the email address you used to place the order.

Once your order is processed by our team, an email is sent to you with the tracking number of the package.If the email does not arrive instantly, please wait a few minutes.